Privacy policy.
Privacy Policy
Last Updated October 17, 2025
Aunica, Inc. (“Aunica,” “we,” “our,” or “us”) respect your privacy. Aunica owns and operates a website located at www.aunicahealth.com (“Website”), a web application available through aunica.ai, our mobile application (“Mobile App”), including the Aunica Portal and Aunica Application and other services that link to this Privacy Policy (collectively, the “Services”). This Privacy Policy (“Privacy Policy”) describes the types of information we collect about you (“you,” “your”) in connection with your use of our Services and how we use, store, and disclose that information.
By accessing or using the Services, you agree to the terms of this Privacy Policy. This Privacy Policy is binding on all those who access the Services, whether acting as an individual or on behalf of an entity, including you and all persons, entities, or digital engines of any kind that harvest, crawl, index, scrape, spider, or mine digital content by an automated or manual process or otherwise. If you do not agree to be bound by this Privacy Policy or any subsequent modifications, you should not access the Services or disclose any personal information through the Services. This Privacy Policy is incorporated into our [Terms of Use].
This Privacy Policy does not apply to medical and treatment information collected by us or health care providers who use our services. Such information may be Protected Health Information (“PHI”) that is regulated by the Health Insurance Portability and Accountability Act (“HIPAA”), which is governed by your agreement with the healthcare provider we collect such information on behalf of. AUNICA CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR YOUR USE OR MISUSE OF PHI OR OTHER INFORMATION PROVIDED, TRANSMITTED, MONITORED, STORED, OR RECEIVED WHILE USING THE SERVICES.
At our discretion, we may change this Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here at the same link by which you are accessing this Privacy Policy. Please review this Privacy Policy periodically for any updates or changes.
This Privacy Policy contains the following information, which you can access by scrolling down:
Personal Information We Collect
How We Use Your Personal Information
How We May Disclose Your Personal Information
Artificial Intelligence
International Transfers of Personal Information
Security of Your Personal Information
How Long We Keep Your Personal Information
Children’s Privacy
Email Communications
Limits of Our Policy
Acknowledgment
Governing Law and Jurisdiction
Contact Us
Personal Information We Collect
Depending on how you use or interact with our Services, we collect different types of personal information about you. Personal information is information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to an identifiable natural person. We collect information from you both when you provide it voluntarily, including via any correspondence that you provide to us whether through email, mail, phone calls, or through our Services, and also automatically when you access the Services. We collect personal information from you and any devices (including mobile devices) you use when you use the Services. If we combine or associate information from other sources with personal information that we collect through your use of the Services, we will treat the combined information as personal information in accordance with this Privacy Policy. The categories of personal information we may collect and generate about you depending on your interactions with the Services include:
• Identifiers. Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, or similar identifiers.
• Demographic Data. Data about you such as your business or company information, professional or personal reference contact information, and other data reflecting your preferences for your use of the Services.
• Interactions. Records of transactions and other information you post or otherwise submit to us, including emails or other communications you provide to us, including if you elect to use journaling, chat, Community, messaging, or Forum functionalities as may be available through our Services.
• Internet or other similar network activity. This may include browsing history, including data about the webpages you visit before and after visiting the Services and web browser specifications, search history, including the search terms you enter through our search function on the Services, or information on a consumer's interaction with a website, application, or advertisement.
• Device information. This may include the types of devices you are using to access or connect to the Services, unique device IDs, device attributes, network connection type (e.g., Wi-Fi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, and operating system.
• Social network interactions. This may include information provided by certain social networking services that may facilitate registration or enhance or personalize your experience on the Services. This includes if you “follow,” “like,” or link your social networking account to the Services. Your decision to use a social networking service in connection with the Services is voluntary. However, you should make sure you are comfortable with the information your third-party social networking services may collect or make available by reviewing privacy policies of those providers and/or modifying your privacy settings directly within those networking services.
• Anonymized or aggregated information. This may include anonymized and aggregated information that may be created or derived from your personal information or usage of our Services.
• Commercial information such as purchasing and billing information (where applicable).
• Biometric information. This may include genetic, physiological, biological, or behavioral characteristics that can be used, singly or in combination with each other or with other identifying data, to establish your identity.
• Geolocation data, such as device location (if enabled by User).
• Audio, electronic, visual and similar information, such as audio and video recordings.
2. How We Use Your Personal Information
Depending on how you interact with us and what Services you use, we may use your personal information to do the following:
• To administer and provide our Services.
• To allow you to participate in interactive and community-based features of our Services when you choose to do so.
• To manage and conduct business transactions.
• To respond to your inquiries and provide information about our Services.
• To improve the Services and user experience.
• To send you appointment reminders.
• To conduct or facilitate research such as case studies and related academic research.
• To prevent and investigate fraud or potential violations of our terms, conditions, and policies.
• To carry out analytics, quality control, security processes and similar activities, in order to identify and develop potential improvements to the Services.
• To process payments from you.
3. How We May Disclose Your Personal Information
In connection with your use of our Services, we may share your personal information with the following types of recipients:
• Our employees, contractors, and/or related entities.
• Our existing or potential agents or business partners.
• Sponsors or promoters of any competition, sweepstakes, or promotion we may run.
• Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
• Software and service providers we use to manage and process your information, including in particular those who host, store, manage, and maintain our Services, its content and the data we process.
• Data analytics providers to create general data analytics regarding usage of our Services on an aggregated basis and without personal identifiers.
• Third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
• Financial and payment technology providers.
• Other third parties in order to fulfill the purpose for which you provide it.
• Other third parties where you expressly request or authorize us to share your personal information.
If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the specific personal information to us in the manner and for the purposes for which you are providing it.
In addition, we will disclose information about you:
• When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
• If disclosure is necessary to protect the vital interests of a person or the public.
• To protect our property, Services and legal rights or those of others.
• To prevent fraud against Aunica, our Services, our community, or business partners.
• To support auditing, compliance, and corporate governance functions.
4. Artificial Intelligence
Certain Aunica Services may generate or analyze content through the use of artificial intelligence enabled or enhanced technologies, including without limitation, self-improving language and content models, machine learning software and algorithms, training improvement models, image recognition and categorization, and/or other functionalities as applicable. Results, analyses, or summaries generated by such Aunica Services may be derived from the reports, images, records, content, and other material that has been furnished by you.
Artificial intelligence-enabled or -enhanced mechanisms remain subject to ongoing evolution and refinement. Aunica remains committed to continuously improving our Services to increase accuracy, reliability, and safety. Artificial intelligence technologies and functionalities remain dynamic in nature and, as such, use of Aunica Services that include such technologies may provide results or analyses to you that do not accurately reflect details concerning applicable people, places, or facts. Your reliance upon any information obtained or used by you from our Services is solely at your own risk. Aunica is not responsible for the accuracy of any information or content provided to or sent by you. You are responsible for verifying the accuracy of any information, data, or records that you send or receive through our Services.
When you use artificial intelligence enabled or enhanced Aunica Services, you acknowledge and agree that:
• Any results, outputs, or analyses from such Aunica Services may not always be 100% accurate. You should not rely on any such results, outputs, or analyses as a source of truth or 100% factual information, or as a substitute for professional advice or your own judgment.
• You must evaluate results, outputs, and analyses for accuracy, appropriateness, and relevancy before using or sharing any results, outputs, and/or analyses that may derive from artificial intelligence enhanced or enabled Aunica Services.
AUNICA EXPRESSLY DISCLAIMS ALL LIABILITY IN RESPECT OF ACTIONS TAKEN OR NOT TAKEN BASED ON ANY ARTIFICIAL INTELLIGENCE-ENABLED OR -ENHANCED AUNICA SERVICES OR THE CONTENTS OF THE RESULTS, OUTPUTS, OR ANALYSES PREPARED IN CONNECTION THEREWITH. AUNICA IS NOT ENGAGED IN A COMPREHENSIVE INDEPENDENT REVIEW OF THE SUBSTANCE OR ADEQUACY OF ANY RESULTS, OUTPUTS, OR ANALYSES THAT MAY BE GENERATED OR DERIVED IN CONNECTION WITH ARTIFICIAL INTELLIGENCE-ENHANCED OR -ENABLED AUNICA SERVICES.
5. International Transfers of Personal Information
The Services are intended solely for use by individuals located in the United States. If you visit our websites or use our Services, your information, including personal information, may be transferred to—and maintained on—computers located in the United States, where the data protection laws may differ from those where you reside. By using the Services, you consent to the transfer of information about you, including your personal information, to the United States and the use and disclosure of information about you, including your personal information, as described in this Privacy Policy.
6. Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means designed to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will strive to use commercially acceptable means to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us or that are otherwise provided to us, and we cannot be responsible for the theft, destruction, or inadvertent disclosure of information. Any transmission of personal information is at your own risk. By using the Services, you acknowledge and accept these risks. We will comply with laws applicable to us in respect of any data breach. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
7. How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to in order to fulfill the purpose for which we are using it including for backup and archiving purposes. This period depends on what we are using your information for. If your personal information is no longer required for the purposes described above, we will delete it or make it anonymous by removing all details that identify you. However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
8. Children’s Privacy
We do not aim any of our products or services directly at children under the age of eighteen (18) (“Child” or “Children”). By accessing or using the Services, you represent that you are at least eighteen (18) years old. If you do not meet this age requirement, then you must not access or use the Services.
We do not knowingly collect personal information about children under 18. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us though one of the methods listed under “Contact Us” below. If we become aware that we have collected personal information from Children without verification of parental consent, we take reasonable steps to remove that information from our servers.
For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website at https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.
9. Email Communications
If you have supplied your email address, you agree that we may further send you emails to provide you with requested information, to solicit your feedback, or to keep you up to date about Aunica and our Services. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
You may choose not to receive marketing communications from us. To unsubscribe from marketing communications, please click the “unsubscribe” link included in our marketing emails or contact us through one of the various methods provided in the Contact Us section. Please note that even if you choose not to receive marketing communications from us, you may still receive communications regarding your account and any other service-related issues and updates.
10. Limits of Our Policy
Our Services may provide links to third-party websites. We do not control such websites, and our connection to them may only consist of a hyperlink (“Linked Sites”). We cannot be held responsible for third parties’ privacy practices or content provided on these websites. If you click on one of these links, please understand that you are leaving our Services and any information you provide will not be covered by this Privacy Policy. All links to Linked Sites are provided only because they may be of interest to users of our Services or offer a service for your convenience. The fact that we offer such links should not be construed in any way as an endorsement, authorization, or sponsorship of that Linked Site or its content, products, or services. Please read that website’s privacy policy before providing any information. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
You acknowledge and agree that Aunica has no responsibility for the accuracy or reliability of information provided by or through Linked Sites. Aunica does not author, edit, or have any responsibility to monitor these Linked Sites. You should refer to the separate terms of use, privacy policies, and other rules posted on a Linked Site before you use them. You acknowledge that we shall not be responsible or liable for any damage or loss caused or alleged to be caused by, or in connection with, your reliance on any information, any good, any service, or any other material provided through a Linked Site. You bear all risk associated with the use of the Linked Sites, third-party services, and your correspondence or business dealings with third parties (including any advertisers) found on or through our Services. We reserve the right to terminate such links at any time.
11. Acknowledgment
To the extent that you provide or transmit any information, including, but not limited to, any personal information and any information that identifies any other individual (including without limitation name, email address and/or telephone number), to Aunica or our third-party service or data providers, licensors, or distributors (“Representatives”) through the Services, you warrant that: (a) you are providing or obtaining only your own information or the information of others which you are authorized to provide to third parties and/or obtain from third parties on their behalf; and (b) the use of such information by Aunica and its Representatives will not infringe upon or misappropriate the intellectual property rights or otherwise violate the rights of any third parties.
12. Governing Law and Jurisdiction
This Privacy Policy shall be construed and governed under the laws of the United States and State of Delaware (without regard to rules governing conflicts of laws provisions). You agree that venue for all actions, arising out of or relating in any way to your use of the Services, shall be in a state or federal court sitting in Davidson County, Tennessee. Each party waives any objections based on forum non conveniens and waives any objection to venue of any action instituted hereunder to the extent that an action is brought in the courts identified above. Each party consents to personal jurisdiction in the courts identified above.
13. Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Email: reports@aunicahealth.com
Phone Number: +1 615-208-3261
Mailing Address:
Aunica, Inc.
3811 Bedford Avenue, Suite 101
Nashville, TN 37215
Attn: Privacy Request