Current Subprocessors

AWS – Cloud Hosting

Used to host and run core backend services, including application servers and storage infrastructure. Stores and processes application logs and system events.

Google Cloud Platform – Data Analytics, AI/ML

Used for analytics, BigQuery-based data processing, and training/evaluating AI/ML models. Processes anonymized usage statistics and conversation data from the Aunica application.

Firebase – Authentication, Realtime Database, Storage

Provides user authentication, secure storage, and real-time database functionality. Stores user account data, encrypted personally identifiable information (PII), and user-generated content.

OpenAI – Generative AI Services

Used to process and generate AI-driven responses within the Aunica application. Handles pseudonymized or encrypted conversation data for response generation.

Pinecone – Vector Search and Similarity Matching

Provides vector-based semantic search capabilities to retrieve relevant context or prior conversations within the Aunica application. Processes embedded representations of conversation data.

Mailgun – Transactional Email Delivery

Used for sending system-generated transactional emails, including onboarding messages, user alerts, and notifications. Processes limited user data such as email addresses and alert content.